IT Support Specialist — Al Khobar

Provide technical support to employees for hardware, software, network, and system-related issues.

Install, configure, and maintain computers, laptops, printers, and other IT equipment.

Troubleshoot hardware, software, email, connectivity, and network issues.

Manage user accounts, access permissions, passwords, and basic system configurations.

Support Microsoft 365 applications, including Outlook, Teams, Word, and Excel.

Assist with IT onboarding and offboarding, including equipment setup and system access.

Monitor and maintain IT assets, inventory, and equipment records.

Coordinate with IT vendors and service providers when required.

Respond to IT support requests and ensure issues are resolved within appropriate timelines.

Maintain accurate records of technical issues, solutions, and IT support activities.

Ensure compliance with company IT policies, information security requirements, and procedures.