Project Manager – Sitecore & Salesforce — Riyadh

We are looking for an experienced Project Manager – Sitecore & Salesforce to manage delivery coordination across Sitecore and Salesforce workstreams. The role will act as the central link between technical teams, QA resources, project stakeholders, and clients, ensuring smooth delivery, communication, governance, and reporting.

This is a non-technical project management role focused on delivery oversight, coordination, stakeholder communication, and operational excellence.

Responsibilities:

Coordinate delivery activities across Sitecore and Salesforce teams.

Manage project priorities, milestones, dependencies, and delivery commitments.

Coordinate sprint planning, backlog refinement, and delivery follow-ups.

Track blockers, risks, issues, and ensure timely resolution.

Facilitate communication between developers, QA teams, technical leads, and stakeholders.

Organize status meetings, sprint discussions, and service reviews.

Prepare project reports, delivery trackers, action logs, risk logs, and documentation.

Monitor KPIs and service delivery indicators.

Coordinate incident escalation and follow up with internal teams and third-party providers.

Requirements:

5+ years of project management or technology delivery experience involving Sitecore and/or Salesforce environments.

Experience coordinating software development, application support, or enterprise platform teams.

Strong Agile/Scrum and sprint-based delivery experience.

Ability to manage multiple workstreams, priorities, and dependencies.

Strong stakeholder management and client communication skills.

Excellent organization, documentation, reporting, and follow-up skills.

Ability to understand technical discussions and coordinate delivery without hands-on development.

Excellent written and spoken English communication skills.

Experience working with remote and international teams.

Preferred:

Experience managing Sitecore and Salesforce engagements.

Sitecore and/or Salesforce certifications.

PMP, PRINCE2, Scrum Master, or equivalent certification.

Experience managing application support and enhancement projects.

Skills

Project Management

Agile

Scrum

Sitecore

Salesforce

Delivery Management

Stakeholder Management

Client Communication

Sprint Planning

Risk Management

Issue Management

Project Coordination

Software Development Lifecycle (SDLC)

Enterprise Applications

Service Management

KPI Reporting